???? ?????????????? ?????? ?? ????? ??? ??? ??? ?? ???????????? ??? ??? ?????????? ??? ?????? ??? ??????????.? ?????? ??? ??? ????? ?????????? ?? ?? ???????????????? ??? ??????, ???? ?? ?? ??????????? ??? ?? ???????, ????? – ?????? ????????? ??? ?????? ???.Usually The easiest way to determine this out is to create a customer journey map that hand